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covid 19

 
Updated Thursday, May 21st, 2020

We appreciate your support as we work diligently and cautiously to return to you the full membership experience. The safety of our members, guests and associates will continue to be top priority. We are focused on providing a clean and sanitized environment at Maggie Valley Club. Thank you in advance for your compliance of the rules and restrictions ordered by the state and local authorities.

Please review the following changes in club operations per North Carolina Executive Order No. 141 (Phase 2):

Section 2. High-Risk Individuals Encouraged to Stay at Home
People who are at high risk of severe illness from COVID-19 are very strongly encouraged to stay home and travel only for absolutely essential purposes. The CDC defines high-risk individuals as people 65 years or older and people of any age who have serious underlying medical conditions, including people who are immunocompromised or who have chronic lung disease, moderate-to-severe asthma, serious heart conditions, severe obesity, diabetes, chronic kidney disease undergoing dialysis, or liver disease.


Pin High Restaurant - Indoor and Outdoor Dining with Limited Capacity
The Pin High Restaurant will be open for dining at 5:00 pm Friday, May 22. Beginning Saturday, May 23, Pin High hours of operation will be 11:00 am - 6:00 pm Sunday through Wednesday and 11:00 am - 8:00 pm Thursday, Friday and Saturday (with weekly dinner specials available from 5:00 - 8:00 pm).

In order to comply with the executive order, we have spaced tables at least 6 feet apart and will allow no more than 10 people at a table. Please check in with the staff at the host stand or behind the bar. If possible, we will move tables to accommodate groups of up to 10 people at one table. Thank you for your cooperation and compliance with these dining restrictions.

Lunch service will be available on a first-come first-served basis. We strongly recommend reservations for dinner service due to the limited capacity and social distancing. You must use the main Pin High entrance where the host stand will be located, all other doors will be inaccessible. We will continue to offer carry-out curbside pickup. Call (828) 926-4848 for reservations or to place carry-out orders.

The dinner menu for this weekend will be sent in a separate email.

Golf: Two Players Riding in a Golf Car Together
Phase 2 allows players to ride together in the same golf car. Please check with the golf staff if you are high risk and need to ride alone. The demand for tee times increases this time of year. Please call for tee times in advance. Call (828) 926-6013 or CLICK HERE to make your tee time reservation.

Fitness Facility - Closed per Section 8 of Executive Order No. 141

Pool & Hot Tub - Limited Capacity
Effective Saturday, May 23, the pool will be open daily from 8:00 am - 8:00 pm with a limited capacity. In anticipation of the demand and to ensure social distancing, we will be taking reservations for a maximum of two hour time periods per member. Plan to limit guests to immediate family members so that we can accommodate as many members as possible.

Reservations may be made up to 2 days in advance by calling (828) 926-4840 between 9:30 am and 5:30 pm. If you get a voicemail, please leave the following information:
  • Name
  • Member number
  • Phone number for return call
  • Date, time and number of people for pool request
Note: The hot tub will be open but limited to one person at a time. If others are waiting, please limit your use to 10 minutes.

We would ask that if you or a guest who has visited the club tests positive for the Coronavirus that you contact the club and let us know so that we may then reevaluate the situation. This information will be kept confidential. We do not want to endanger the health of anyone, including our employees, members and guests.

We are taking all reasonable measures to ensure that the club remains as safe as possible from the virus, but ultimately each member and guest must decide whether or not it is in their best interests to come and enjoy the club.The health and well-being of our employees, members and guests are top priority. We will continue to keep you informed as we navigate the changes caused by the pandemic.

If you have questions, please contact General Manager Steve Wright, (828) 926-4840 or 
swright@maggievalleyclub.com.